Thanks IKEA:
The only item broken or damaged in the goods that were shipped from Virginia was also the most difficult to replace, a glass shade from one of the bedside table lamps. The lamps, bigger versions of this one, are quite distinctive and I don’t have a use for just one.
On Tuesday I visited IKEA’s Calgary outlet to try find the same lamp. Unfortunately, they only have the smaller version. I just happened to explain my situation to the right sales associate though, and he went out of his way to see what could be done. After following the guy around for 10 minutes, he found the exact glass shade I needed somehere in the dark recesses of the store. Pleased just to have the shade in my hand, knowing that I wouldn’t have to hunt for a new pair of lamps, I was at a loss for words when the associate told me that I could have it for free! Thanks again buddy.